Absolutely. At Thiya, quality is our priority. We source premium grade dry fruits, seeds, and makhana directly from trusted growers and suppliers. All products are packed fresh to ensure they retain their natural crunch, taste, and nutritional value.

To maintain maximum freshness, we recommend transferring the contents to an airtight container immediately after opening. Store them in a cool, dry place away from direct sunlight. For longer shelf life, you can also refrigerate items like walnuts and figs.

We pride ourselves on offering natural products. most of our raw dry fruits and seeds are 100% natural with no added preservatives. For our flavored makhana or roasted nuts, please check the specific product description for a full list of ingredients.

Generally, our products have a shelf life of 6 to 9 months when stored correctly. However, we recommend consuming them within 3 months of opening the pack for the best taste and experience. Please refer to the "Best Before" date on the packaging.

Due to the perishable nature of food products, we do not accept returns on opened packages. However, if you receive a damaged product or the wrong item, please contact us within 48 hours of delivery with photos of the issue, and we will arrange a replacement or refund.

You can cancel your order if it has not yet been dispatched from our warehouse. Please email us at [Insert Email] or WhatsApp us immediately. Once the order is shipped, it cannot be canceled.

We accept all major modes of payment, including:
UPI (GPay, PhonePe, Paytm, etc.)
Credit and Debit Cards (Visa, Mastercard, RuPay)
Net Banking
Wallets

Yes, your security is important to us. Our website uses secure, encrypted payment gateways to ensure your financial information is always protected.